Terms & Conditions

Effective Date: August 7, 2025

These Terms and Conditions ("Terms") govern your access to and use of all products, services, content, and digital platforms provided by LEIALEIA Wellness LLC ("LEIALEIA," "we," "us," or "our"). By engaging with our website, email communications, waitlist, or other digital platforms, you agree to these Terms.

Note: LEIALEIA Wellness is currently in prelaunch. Product sales are not yet available. The
following terms reflect our intended policies and practices once our products become available for
purchase.

1. Product Use & Medical Disclaimer

LEIALEIA products are designed to support overall wellness but are not intended to diagnose, treat, cure, or prevent any disease. Statements have not been evaluated by the Food and Drug Administration. Our content is for informational purposes only and does not substitute medical advice. Always consult your physician before starting any new wellness routine.

2. Future Orders, Shipping & Returns

The following return and satisfaction policies will apply once product sales begin.

2.1 Happiness Guarantee

When our products become available, your satisfaction will be our top priority. We will offer a 30-Day Happiness Guarantee on your first purchase from leialeiawellness.com. If you’re not satisfied for any reason—even if the product has been opened or used—you’ll be able to email support@leialeiawellness.com within 30 days of delivery to request a full refund or store credit.

  • Applies only to your first order
  • One refund per household
  • We reserve the right to investigate and deny claims that appear abusive or fraudulent

2.2 Return Eligibility (After First Purchase)

After your first order, we will accept returns of unopened, unused products in their original packaging if the return request is submitted within 30 calendar days of delivery.

  • Product must be unopened, unused, and in original condition and packaging
  • Proof of purchase will be required
  • Opened, used, or perishable items will not be eligible for return
  • Final sale or promotional items may be marked as non-returnable

2.3 Damaged or Incorrect Orders

Once we begin shipping products, if an order arrives damaged, defective, or incorrect, customers will be able to notify us within 7 days of delivery. Once verified, we may offer a replacement, store credit, or refund at our discretion.

2.4 Return Shipping

  • If the return is due to our error, we’ll provide a prepaid return label
  • Otherwise, customers will be responsible for return shipping
  • Original shipping costs will be non-refundable

2.5 Refund Processing

Refunds for approved returns will be processed within 7 business days of receiving the returned item and will be issued to the original payment method or as store credit.

3. Waitlist Access & Promotional Offers

By joining our waitlist or newsletter, you agree to receive exclusive access to early product drops, promotional offers, and wellness updates. Waitlist access does not guarantee product availability or reserve inventory. Promotions are subject to change or cancellation without notice.

4. Intellectual Property

All content on our website—including product names, brand elements, copy, imagery, videos, and educational materials—is the property of LEIALEIA Wellness LLC and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or commercially use any content without written permission.

5. Privacy & Use of Personal Information

We respect your privacy. When you join our waitlist, sign up for updates, or engage with our content, we may collect personal information such as your name and email address. Your data will be stored securely and never sold. It may be shared only with trusted service providers who assist us in operating our business. See our Privacy Policy for more.

6. Limitation of Liability

To the fullest extent allowed by law, LEIALEIA Wellness LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, content, or communications. Our total liability, if any, shall not exceed the amount paid for the product in question (once purchases begin).

7. Modifications to Terms

We may update these Terms from time to time. Any updates will be posted on this page and become effective upon publication. Continued use of our website or services following any changes constitutes your acceptance of the updated Terms.

8. Governing Law

These Terms shall be governed by the laws of the State of Hawaii, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Hawaii.

9. Contact Us

Have questions? We’re happy to help.

Email: support@leialeiawellness.com